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Notice of Data Breach

Notice of Data Breach

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  2. Notice of Data Breach

What Happened

  • On 30 November 2023, Abercrombie & Kent detected unusual activity on our network. We immediately engaged specialist cyber security experts, who worked with us to investigate the incident, swiftly contain the intrusion, and securely restore our services.

What We Are Doing

  • The security and privacy of the information contained within our systems is a top priority for us.Upon discovering the incident, Abercrombie & Kent took immediate steps to secure our systems and engaged third-party forensic experts to assist in the investigation. This investigation included careful analysis of the affected data to establish as quickly as reasonably possible any impact on individuals.Further, we are implementing additional cybersecurity safeguards, enhancing our employee cybersecurity training, and improving our cybersecurity policies, procedures, and protocols to help minimize the likelihood of this type of incident occurring again. We also proactively informed law enforcement and the relevant regulatory authorities about the incident.

What Information Was Involved

  • All accommodations, meals and fully guided sightseeing as noted in the itinerary; park and entrance fees; coffee/tea/soft drinks/water at included meals; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person; complimentary Internet access (where available on cruises and at land accommodations excluding Limited Edition Small Group Journeys; service levels are not guaranteed); hotel taxes and internal airfare where indicated.
  • Luxury Small Group, Marco Polo, Family and Wings Over the World Journeys Additional Inclusions Excluding Climb Kilimanjaro:
Private airport transfers regardless of day of arrival and departure. A&K’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports, rail stations and points of embarkation for cruises. A&K’s Traveller’s Valet includes laundry service for eight (8) pieces per person once during journey (excludes Pre- and Post-Tour Extensions). Dry cleaning is not included. A&K’s Breakfast in Bed service is included on select days up to two times per journey (2024 only; limitations may apply for safari journeys).
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price

How Will Individuals Know If They Are Affected By This Incident?

  • All accommodations, meals and fully guided sightseeing as noted in the itinerary; park and entrance fees; coffee/tea/soft drinks/water at included meals; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person; complimentary Internet access (where available on cruises and at land accommodations excluding Limited Edition Small Group Journeys; service levels are not guaranteed); hotel taxes and internal airfare where indicated.
  • Luxury Small Group, Marco Polo, Family and Wings Over the World Journeys Additional Inclusions Excluding Climb Kilimanjaro:
Private airport transfers regardless of day of arrival and departure. A&K’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports, rail stations and points of embarkation for cruises. A&K’s Traveller’s Valet includes laundry service for eight (8) pieces per person once during journey (excludes Pre- and Post-Tour Extensions). Dry cleaning is not included. A&K’s Breakfast in Bed service is included on select days up to two times per journey (2024 only; limitations may apply for safari journeys).
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515

For More Information

  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price
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