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Privacy Notice

Privacy Ploicy

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  2. Privacy Policy

Definitions

  • "A&K" means Abercrombie & Kent USA, LLC and its owners, operators, agents, etc.
  • "Booking" means the act of Guest’s agent to enter into a Contract with the Company.
  • "Booking Terms and Conditions" or "Terms" means these terms and conditions and the information contained in A&K brochures.
  • "Contract" means the contract between A&K and the Guest for the Tour Package.
  • "Group Journeys" means those journeys offered by A&K including but not limited to Luxury Small Group, Marco Polo, Family, Limited Edition Small Group Journeys.
  • "Limited Edition Small Group Journeys" means these journeys operated by Abercrombie & Kent Australia.
  • "Educational Study Tour" means those journeys intended for Travel Advisors selected at the sole discretion of A&K.
  • "Guest" means each person, including minors.
  • "Guest with Disabilities" means any Guest who has special needs.
  • "Private Estates" means these overnight stays at a private property from the curated portfolio contracted by A&K.
  • "Minor" means any person under the age of 18.
  • "Refund" means a return of all or part of the fee paid.
  • "Select Journeys" includes destinations such as Australia, Brazil, Colombia, Finland & Sweden, etc.
  • "Travel Advisor" means any travel agent or any website not owned or operated by A&K.
  • "Tour Package" means the journey.
  • "Website" means the set of related web pages served from www.abercrombiekent.com.

1. Deposit/Payment Information

  • A deposit is required to confirm a reservation that shall be determined at the time of booking. For reservations confirmed in U.S. Dollars, final payment in the form of a check or all major credit cards must be received on the date determined at the time of booking. If applicable, please contact your Travel Advisor for complete details. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations.
  • For payments by mail, send to:
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Deposit per Person Required at Time of Booking
  • Luxury Small Group, Marco Polo, Family and Private Journeys - $1,000
  • Limited Edition Small Group Journeys - $1,250
  • Connections and Connections European River Cruise Journeys - $500
  • Luxury Expedition Cruises - $2,500
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price

2. Guaranteed Departures

  • All Group Journeys excluding Wings Over the World Journeys, Luxury Expedition Cruises, Private Jet, Inspiring Expeditions by Geoffrey Kent and related extensions are guaranteed to operate with a minimum of two (2) persons unless noted on the itinerary. Guaranteed departures will operate except only in cases of force majeure, which could include any major world event adversely affecting international travel patterns or other circumstances beyond A&K’s control.

3. Included in All Journeys

  • All accommodations, meals and fully guided sightseeing as noted in the itinerary; park and entrance fees; coffee/tea/soft drinks/water at included meals; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person; complimentary Internet access (where available on cruises and at land accommodations excluding Limited Edition Small Group Journeys; service levels are not guaranteed); hotel taxes and internal airfare where indicated.
  • Luxury Small Group, Marco Polo, Family and Wings Over the World Journeys Additional Inclusions Excluding Climb Kilimanjaro:
Private airport transfers regardless of day of arrival and departure. A&K’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports, rail stations and points of embarkation for cruises. A&K’s Traveller’s Valet includes laundry service for eight (8) pieces per person once during journey (excludes Pre- and Post-Tour Extensions). Dry cleaning is not included. A&K’s Breakfast in Bed service is included on select days up to two times per journey (2024 only; limitations may apply for safari journeys).
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Deposit per Person Required at Time of Booking
  • Luxury Small Group, Marco Polo, Family and Private Journeys - $1,000
  • Limited Edition Small Group Journeys - $1,250
  • Luxury Expedition Cruises Additional Inclusions:
Airport transfers to/from hotel/ship in the first/last published city (transfers may be shared and included on start and end dates only). Complimentary bar drinks, beer, house wine, soft drinks, coffee drinks, juices and water (excluding premium wines, champagne and spirits) while on board; complimentary local beer and wine for included meals on shore; local bottled water during sightseeing; complimentary room service on board; all shore excursions and lecture program while on board; A&K’s Traveller’s Valet laundry service for eight (8) pieces per person once during cruises fewer than 12 nights and twice on cruises 12 nights or longer on board only (dry cleaning excluded); services of the A&K Expedition Team and local guides; gratuities for the ship’s crew and A&K Expedition Team and Pre- and Post-Tour guides; a complimentary expedition parka and backpack and use of waterproof boots, pants and trekking poles provided on board for all polar cruises.
  • Luxury Expedition Cruises - $2,500
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price

4. Not Included in Journeys

  • All accommodations, meals and fully guided sightseeing as noted in the itinerary; park and entrance fees; coffee/tea/soft drinks/water at included meals; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person; complimentary Internet access (where available on cruises and at land accommodations excluding Limited Edition Small Group Journeys; service levels are not guaranteed); hotel taxes and internal airfare where indicated.
  • Luxury Small Group, Marco Polo, Family and Wings Over the World Journeys Additional Inclusions Excluding Climb Kilimanjaro:
Private airport transfers regardless of day of arrival and departure. A&K’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports, rail stations and points of embarkation for cruises. A&K’s Traveller’s Valet includes laundry service for eight (8) pieces per person once during journey (excludes Pre- and Post-Tour Extensions). Dry cleaning is not included. A&K’s Breakfast in Bed service is included on select days up to two times per journey (2024 only; limitations may apply for safari journeys).
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Deposit per Person Required at Time of Booking
  • Luxury Small Group, Marco Polo, Family and Private Journeys - $1,000
  • Limited Edition Small Group Journeys - $1,250

5. Hotel Check-In

  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Deposit per Person Required at Time of Booking
  • Luxury Small Group, Marco Polo, Family and Private Journeys - $1,000
  • Limited Edition Small Group Journeys - $1,250
  • Luxury Expedition Cruises Additional Inclusions:
Airport transfers to/from hotel/ship in the first/last published city (transfers may be shared and included on start and end dates only). Complimentary bar drinks, beer, house wine, soft drinks, coffee drinks, juices and water (excluding premium wines, champagne and spirits) while on board; complimentary local beer and wine for included meals on shore; local bottled water during sightseeing; complimentary room service on board; all shore excursions and lecture program while on board; A&K’s Traveller’s Valet laundry service for eight (8) pieces per person once during cruises fewer than 12 nights and twice on cruises 12 nights or longer on board only (dry cleaning excluded); services of the A&K Expedition Team and local guides; gratuities for the ship’s crew and A&K Expedition Team and Pre- and Post-Tour guides; a complimentary expedition parka and backpack and use of waterproof boots, pants and trekking poles provided on board for all polar cruises.
  • Luxury Expedition Cruises - $2,500
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price

6. Room Upgrades/Special Requests

  • Luxury Small Group, Marco Polo, Family and Private Journeys - $1,000
  • Limited Edition Small Group Journeys - $1,250
  • Luxury Expedition Cruises Additional Inclusions:
Airport transfers to/from hotel/ship in the first/last published city (transfers may be shared and included on start and end dates only). Complimentary bar drinks, beer, house wine, soft drinks, coffee drinks, juices and water (excluding premium wines, champagne and spirits) while on board; complimentary local beer and wine for included meals on shore; local bottled water during sightseeing; complimentary room service on board; all shore excursions and lecture program while on board; A&K’s Traveller’s Valet laundry service for eight (8) pieces per person once during cruises fewer than 12 nights and twice on cruises 12 nights or longer on board only (dry cleaning excluded); services of the A&K Expedition Team and local guides; gratuities for the ship’s crew and A&K Expedition Team and Pre- and Post-Tour guides; a complimentary expedition parka and backpack and use of waterproof boots, pants and trekking poles provided on board for all polar cruises.
  • Luxury Expedition Cruises - $2,500
  • Wings Over the World and Tailor Made Journeys; Canal Barge Cruises; Private Estates - 25% of program price

7. Itineraries

  • All accommodations, meals and fully guided sightseeing as noted in the itinerary; park and entrance fees; coffee/tea/soft drinks/water at included meals; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person; complimentary Internet access (where available on cruises and at land accommodations excluding Limited Edition Small Group Journeys; service levels are not guaranteed); hotel taxes and internal airfare where indicated.
  • Luxury Small Group, Marco Polo, Family and Wings Over the World Journeys Additional Inclusions Excluding Climb Kilimanjaro:
Private airport transfers regardless of day of arrival and departure. A&K’s Travelling Bell Boy Service is provided; however, because of security regulations, this service may be limited at airports, rail stations and points of embarkation for cruises. A&K’s Traveller’s Valet includes laundry service for eight (8) pieces per person once during journey (excludes Pre- and Post-Tour Extensions). Dry cleaning is not included. A&K’s Breakfast in Bed service is included on select days up to two times per journey (2024 only; limitations may apply for safari journeys).
  • ABERCROMBIE & KENT USA, LLC
1411 Opus Place
Ste 300
Downers Grove, Illinois 60515
  • Deposit per Person Required at Time of Booking

Cancellation Charges

  • "A&K" means Abercrombie & Kent USA, LLC and its owners, operators, agents, etc.
  • "Booking" means the act of Guest’s agent to enter into a Contract with the Company.
  • "Booking Terms and Conditions" or "Terms" means these terms and conditions and the information contained in A&K brochures.
  • "Contract" means the contract between A&K and the Guest for the Tour Package.
  • "Group Journeys" means those journeys offered by A&K including but not limited to Luxury Small Group, Marco Polo, Family, Limited Edition Small Group Journeys.
  • "Limited Edition Small Group Journeys" means these journeys operated by Abercrombie & Kent Australia.
  • "Educational Study Tour" means those journeys intended for Travel Advisors selected at the sole discretion of A&K.
  • "Guest" means each person, including minors.
  • "Guest with Disabilities" means any Guest who has special needs.
  • "Private Estates" means these overnight stays at a private property from the curated portfolio contracted by A&K.
  • "Minor" means any person under the age of 18.
  • "Refund" means a return of all or part of the fee paid.
  • "Select Journeys" includes destinations such as Australia, Brazil, Colombia, Finland & Sweden, etc.
  • "Travel Advisor" means any travel agent or any website not owned or operated by A&K.
  • "Tour Package" means the journey.
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